Privacy Policy & Data Protection MHD88 Privacy

Mhd88 takes your privacy seriously. As a trusted online gaming platform in Malaysia, we understand that your confidence in us depends not only on game quality and fair payouts, but also on how we handle your most personal information.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. It clearly explains the types of data we collect, the purposes for which it is used, how long it is retained, and your rights as the data owner.

By registering or using the mhd88 platform — whether through our website or mobile app — you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact our team for assistance with account closure.

Mhd88 only collects data required to deliver platform services in a safe, efficient, and responsible manner. The data we collect falls into several key categories:

We do not collect any sensitive data such as medical information, religious beliefs, political views or biometric data unless required by law and with your explicit consent.

Every piece of data collected by mhd88 is used for defined purposes and does not exceed the scope required. The following are the primary purposes for which your data is used:

• Manages your account registration and maintenance, including password resets and two-factor login verification.
• Processes deposits, withdrawals, and all financial transactions securely and accurately using your chosen payment method.
• Conducts the required identity verification (KYC) checks to comply with anti-money laundering regulations.
• Detects and prevents fraudulent activity, account manipulation, bonus abuse, and any behaviour that violates platform terms.
• Sends important account-related notifications, transaction updates, promotions you have opted in to receive, and service terms updates.
• Provides effective customer support by enabling our team to access relevant account records when handling your enquiries.
• Fulfils legal and regulatory obligations applicable to online gaming platform operations.
• Continuously improves the overall mhd88 platform user experience based on usage patterns and feedback we receive.

The security of your personal data is mhd88's number one technical priority. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times.

• All data transmitted over the network uses 256-bit SSL/TLS encryption — the same security standard employed by leading banking institutions worldwide.
• Data stored in our databases is protected by database-level encryption (at-rest encryption) to prevent unauthorised access even in the event of a physical breach.
• Our system is protected by multi-layered firewalls, an Intrusion Detection System (IDS), and real-time security monitoring 24 hours a day.
• Access to members' personal data within mhd88 is restricted to staff who genuinely need it to carry out their duties — the principle of least privilege.
• Data backups are performed regularly and stored in a secure, separate location to ensure data recovery is possible in the event of a technical incident.

How long we retain your data depends on the data type and applicable legal requirements. Active account data is retained for the duration the account remains active plus five years after account closure, in compliance with Malaysia's PDPA requirements and financial regulations.

Mhd88 does not sell, rent, or exchange your personal data to any third party for marketing purposes. However, there are limited situations where we need to share certain data with trusted parties to keep the platform operational:

• Payment Processors: Required transaction information is shared with licensed payment processors such as FPX, Touch 'n Go, and other payment gateway providers to complete your transactions.
• KYC Service Providers: Identity verification data is shared with approved KYC service providers for secure and efficient automated verification.
• Game Providers: Limited game session data is shared with licensed game providers to ensure continuity of your gaming experience.
• Authorities: Data may be disclosed to relevant authorities where required by law, court order, or for financial crime investigation purposes.

All mhd88 third-party partners are bound by strict data protection agreements and are required to manage your data to the same or higher security standards that we ourselves maintain.

The mhd88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our platform.

• Essential Cookies: Required for core platform functions such as login authentication, session management and security. These cookies cannot be disabled.
• Preference Cookies: Saves your settings such as language preference, display theme, and game preferences for a more personalised experience.
• Analytics Cookies: Helps us understand how members use the platform for continuous improvement. This data is collected anonymously.
• Security Cookies: Detects suspicious login patterns and helps prevent unauthorised access to your account.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect features on the mhd88 platform that rely on them.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and modern data protection principles, you have the following rights regarding your personal data that we hold:

The mhd88 platform is strictly for users aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

Should we discover that a child's personal data has been collected without our knowledge or consent, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered with mhd88, please contact us immediately so that appropriate action can be taken without delay.

In certain operational situations, your personal data may be transferred to or processed in countries outside Malaysia — for example, when using cloud server services or international gaming platforms integrated with mhd88.

• Any cross-border data transfer is only carried out to countries or parties that provide an adequate or equivalent level of data protection.
• Legally binding data processing agreements are in place with all international partners that receive mhd88 user data.
• All cross-border data transfers are subject to the requirements of the Personal Data Protection Act 2010 and any guidelines issued by the Malaysia Personal Data Protection Commissioner.

Mhd88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or updated platform features. The "Updated" date at the top of this document will always indicate the latest version in effect.

For material amendments — meaning changes that significantly affect how we handle your personal data — we will provide at least 14 days' advance notice before the changes take effect, via in-platform notifications or email to your registered address.

Your continued use of the mhd88 platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account before the amendment's effective date.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we manage your personal data, the mhd88 Data Protection Officer team is ready to assist.

• Privacy email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the mhd88 platform or mobile app.
• Response time: Within 3 business days for privacy enquiries; 30 days for formal data rights requests.